Terms of Services

Welcome to Sassy Thrifts.

These Terms of Service apply to your use of our website and any order placed through it. By visiting our website, browsing our products, or purchasing from us, you agree to these terms.

Please read them carefully before placing an order.

1. General Terms

This website is operated by Sassy Thrifts.

Throughout the website, the words “we,” “us,” and “our” refer to Sassy Thrifts. The words “you” and “customer” refer to the person visiting the website or purchasing our products.

We reserve the right to update or modify these terms when necessary. Any updated version will be published on this page.

2. Product Information

We aim to display our products as accurately as possible through photographs, descriptions, sizing information, and condition details.

As some products may be thrifted or pre-loved, they may show minor signs of previous use. Where applicable, noticeable marks, wear, or imperfections will be mentioned in the product description or shown in the product images.

Customers should carefully review all available product information before placing an order.

3. Product Colours

We make reasonable efforts to display product colours accurately. However, the colour you see may vary slightly depending on your device, screen settings, lighting conditions, or photography.

Minor colour differences are not necessarily considered product defects.

4. Product Availability

Many products available through Sassy Thrifts may be limited in quantity or available as a single piece.

Adding a product to your shopping cart does not reserve it. A product is only considered purchased after the order has been successfully placed and accepted.

We reserve the right to remove, replace, or discontinue any product without prior notice.

5. Pricing

All prices displayed on the website are shown in Pakistani Rupees unless stated otherwise.

We reserve the right to update product prices at any time. A price change will not affect an order that has already been accepted, except where an obvious pricing or technical error has occurred.

Shipping charges, where applicable, will be displayed during checkout or communicated before order confirmation.

6. Orders

After placing an order, you may receive an order confirmation through email, SMS, WhatsApp, or phone.

Receiving an automated confirmation does not always mean that the order has been accepted. We reserve the right to verify, accept, reject, or cancel an order where necessary.

An order may be cancelled if:

The product is no longer available.

Incorrect information was displayed.

The customer cannot be contacted for confirmation.

The shipping address is incomplete or outside our delivery coverage.

Fraudulent or suspicious activity is detected.

7. Customer Information

Customers must provide complete and accurate information when placing an order, including their name, phone number, address, city, and any other information required for delivery.

Sassy Thrifts will not be responsible for delays or failed deliveries caused by incorrect or incomplete customer information.

Please contact us as soon as possible if any order information needs to be corrected.

8. Payment

Available payment options will be displayed during checkout or communicated during order confirmation.

Customers are responsible for ensuring that all payment details provided are accurate and that they are authorised to use the selected payment method.

We reserve the right to hold or cancel an order if payment cannot be verified.

9. Shipping and Delivery

Orders are processed and delivered according to our Shipping Policy.

Delivery periods are estimates and may be affected by courier operations, public holidays, weather conditions, incorrect addresses, or circumstances outside our reasonable control.

Sassy Thrifts is not responsible for delays caused solely by third-party courier services, although we will make reasonable efforts to assist customers with delivery-related concerns.

10. Returns, Exchanges and Refunds

Any return, exchange, or refund request will be handled according to the return or refund conditions displayed on our website or communicated at the time of purchase.

Customers should review the relevant product details and store policies before placing an order.

Products must not be used, altered, damaged, or returned in a condition different from the condition in which they were delivered.

11. Website Use

You agree not to use this website:

For any unlawful or fraudulent purpose.

To submit false customer or payment information.

To interfere with the website’s security or operation.

To copy or misuse our content, images, branding, or product information.

To upload harmful code, viruses, or malicious material.

We reserve the right to restrict access to the website where misuse or suspicious activity is detected.

12. Intellectual Property

All branding, written content, graphics, website elements, logos, and original photographs used by Sassy Thrifts remain the property of Sassy Thrifts unless stated otherwise.

They may not be copied, reproduced, republished, or used commercially without prior written permission.

Brand names and trademarks appearing on products remain the property of their respective owners. Their appearance does not imply sponsorship, partnership, or endorsement unless expressly stated.

13. Third-Party Services

Our website may use third-party services such as Shopify, payment providers, courier companies, analytics platforms, or social media services.

These third parties may operate under their own terms and privacy practices. We are not responsible for third-party websites or services that are outside our direct control.

14. Limitation of Liability

To the extent permitted by applicable law, Sassy Thrifts will not be responsible for indirect or consequential losses resulting from website interruptions, courier delays, misuse of products, or circumstances outside our reasonable control.

Nothing in these terms is intended to remove any rights that customers may have under applicable law.

15. Governing Law

These Terms of Service are governed by the applicable laws of Pakistan.

Any dispute relating to an order or use of this website should first be raised with our customer support team so that we can attempt to resolve it reasonably.

16. Contact Information

Questions about these Terms of Service can be sent to:

Email: umarnaeem236@gmail.com

Phone or WhatsApp: +92 311 3210310